: System Support Analyst ::  File Transfer Protocols (FTP), Mainfame/Cobol, AXWAY, Powershell

This is a new req for a System Support Analyst specifically working on the mainframe. They really need a strong candidate with Mainframe experience with FTS (File Transfer Process Experience.


Top Skills:  File Transfer Protocols (FTP), Mainfame/Cobol, AXWAY, Powershell

System Support Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service and Support Engineer to work in Fidelity’s Enterprise Infrastructure group in Durham, NC!

The Enterprise Infrastructure (EI) Production Support Services team is looking for a highly motivated individual to provide application support to Fidelity’s internal Workplace Investing (WI). In this role you will be responsible for managing, coding, and maintenance for file transfer batch scripting. These scripts move large number of files and provide logging, monitoring, and archiving. 

Primary Responsibilities

  • This role requires the ability to research issues related to application abends, ControlM scheduling issues, and infrastructure changes for Single Client Feed and FPRS applications.
  • Perform batch and data support activities through the use of JCL, COBOL, DB2 and various Mainframe tools and practices such as Control M, TSO, ISPF, SQL, etc.
  • Communicate optimally with technical as well as non-technical associates.
  • Ability to function optimally in a critical role balancing multiple projects and requests
  • Ability to adjust communication to level of target audience providing clear, concise, and articulate updates as needed
  • Participate effectively in meetings, calls, etc.
  • Build and maintain day-to-day internal and external relations in order to provide an ongoing high quality level of service to customers
  • Utilize good judgment and recommendations to reach critical organizational objectives


  • Bachelor's degree or equivalent academic/practical experience.
  • 3 -5 years of previous experience in a Systems Support or Development role in a mainframe environment.

Skills and Knowledge

  • 3- 5 Years of working experience and strong knowledge of FTP / SFTP / AS2/ NDM and other managed file transmission protocols
  • Familiarity with AXWAY a plus
  • 2 – 5 years of technical skills/experience using JCL, Control M, TSO, COBOL, DB2, SQL, ISPF, and FileAid
  • Prior Experience with Fidelity mainframe application and batch processing is a plus.

The Team

This position sits within the Enterprise Infrastructure (EI) Production Support Services organization and will be responsible for providing operational production support to the Electronic Data Transmission (EDT) team within Fidelity. This team is responsible for the support of all aspects of file transmissions between Fidelity and its clients and vendors.




Thanks & Regards

Sai Kumar  | Sr. Technical Recruiter

24543 Indoplex Circle,
Suite 220, Farmington. MI 48335
248-473-0720 Ext: 169
Email :Id Saikumar@hclglobal.com
 ?LinkedIn: https://www.linkedin.com/in/saikumar4593/

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