Sr. ITSM Engineer – Redmond, WA/ Alpharetta, GA – Remote Till COVID-19

Helping You Realize Your Business Goals!
My name is Joy from Spiceorb and I am looking for Modern Service Management (MSM) (ITSM) to work for an onsite Contract Position Redmond, WA OR Alpharetta, GA
If you are available and interested and a good fit for the position, then please email me an updated copy of your resume along with the required details at
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Title: Modern Service Management (MSM) (ITSM)
Job ID: 850-MIC-2020-0002610
Location: Redmond, WA / Alpharetta, GA Post COVID-19
Overall Experience level: 8+ years
Job Description:
  • ITSM, Service Management experience is mandatory.
  • Candidates will have to be open to travel post Covid.
  • Client is looking for a highly energetic and collaborative Premier field Engineer.
  • The ideal candidate should be an expert in managing projects in the Microsoft technology stack.
  • Candidate should have good experience in defining the overall technical architecture for enterprise and customer data platforms.
  • Excellent written and verbal communication skills and ability to liaise with technologists is key to be successful in this role.
As a Technology consultant at client’s, this is your opportunity to
  • Be part of a thriving developer community that’s constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
Key technical resource for the customer
  • Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
  • Join a highly motivated team of leading industry experts
  • Preview new technology before others in the industry and learn how to make the best from it
  • Visit customers to train them and share industry and development expertise
  • Build strong customer relationships and ensure deliveries align with customer projects and milestones.
  • Gain access to expertise and support from Microsoft’s consulting practice and product groups
  • Continually learn and grow professionally
  • Demonstrate strong communication skills;
  • Ability to develop strategic ongoing customer relationships,
  • Gain trust and respect for Microsoft Premier.

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