SAP CRM Senior Consultant – Santa Clara, CA



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SAP CRM Senior Consultant – Santa Clara, CA




Senior SAP CRM Service Functional Analyst

· Experience in business process definition, requirements definition, solution architecture

· Experience with writing Functional Specs for RICEFW

· Strong interpersonal, oral, presentation, and written communication skills.

· 10+ years of SAP experience with a Bachelor’s Degree

Individual Accountabilities:

· Strong results orientation (driving to deadlines, project goals, etc.).

· Document clear and complete requirements for solutions of any scope and complexity.

· Provide functional knowledge of SAP systems and data.

· Implement necessary configuration within SAP CRM to meet business requirements

· Ensure proper documentation is created for all projects/changes.

SKILLS: Required

· SAP CRM Service Management Experience

· Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces

· Business Process knowledge:

· Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs

· SAP Functionality:

· Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects

SKILLS: Nice to have

· ECC Plant maintenance (PM) experience (nice to have)

· ECC Project Systems (PS) Module and WBS elements (nice to have)







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