Required Linux Engineer|| Milpitas CA
Hope you are doing great!
We have an opportunity for Linux Engineer with one of our client.
If interested, please send me a copy of resume, contact details, availability and a good time to connect with you.
Role : Linux Engineer
Location: Milpitas CA (Onsite)
Duration: Long Term
Rate – $50/hr c2c
Job Description :
- Hands on experience in configuring and administering Linux Red Hat Enterprise 7 DNSDHCP Networking High Availability etc
Maintenance patching security practices for Linux Unix
Experience in Troubleshooting Performance Issues of ubuntu CentOS etc
Should have exposure to Backup and Restore of Linux OS.
Maintenance, patching, security practices for Linux Unix.
Identity Access Management in Linux User creation deletion etc To adhere to quality standards regulatory requirements and company policies
Hands on Experience on HPE Synergy Platform which include managing chassis and blades maintenance working with vendor for code upgrade etc
To provide support for on call escalations and doing incident problem management To independently resolve tickets & Ensure that the agreed SLA of ticket volume and time are met for the team Work on value adding activities such Knowledge base update management Training freshers coaching analysts conducting interviews participation in hiring drives Root Cause Analysis and design process to make avoid reoccurrence in future.
Exposure to DR implementation and management Perform Capacity and Performance management.
Must have VMware ESXi exposure (Hypervisor, HA, DRS, SDRS, clustering, Distribution Switch etc)
Demonstrate case management skills for each case by resolving various issues quickly and proactively involving resources as needed to achieve high customer’s satisfaction
7+ years doing enterprise technical support in storage or backup verticals, including advanced issues such as snapshots, replication, data recovery, networking, and VMware administration.
Automation is a big plus using Python, Bash & Ansible.
Hands on Experience using on AWS EC2 instances, Block Storage, NFS, S3, High Availability Zones, Disaster Recovery etc.
Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills
Knowledge on Storage Platform like Pure and Netapp is a Big Plus.
(1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
(2.) To ensure positive customer feedback and satisfaction through active participation in customer meetings to understand any issues faced
(3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning
(4.) To perform value addition activities (such as mentoring administrators or team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required.
(5.) To ensure on-time resolution and quality compliance of escalated tickets or incident as per the agreed SLA
Thanks & Regards,
Resource Logistics Inc.||
Address:39 Milltown Road, East Brunswick, NJ-08816
Direct No:732-719-2220| Main No: 732-553-0566 Ext: 89
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