Service now Architect with Generative AI Remote only

Service now Architect with Generative AI
Location: 100% Remote Duration: 8 Months
Contract

Job Details:-
Deep experience in ServiceNow ITSM implementations and best practices, with a minimum of 5 years in a similar role.
Solid understanding of ServiceNow architecture, data models, and modules
Proven track record of successfully leading and contributing to ServiceNow projects and transformations.
Understanding different project and service methodologies, such as Agile, Scrum, DevOps, and ITIL.
High-level problem-solving skills and the ability to make decisions independently.
Possess foundational certifications in ServiceNow administration, ServiceNow Certified System Administrator (CSA) or equivalent.
Lead the implementation of NOW Assist AI capabilities within the ServiceNow platform, specifically on ITSM & FSM
Experience with ServiceNow’s AI/ML suite (Predictive Intelligence, Virtual Agent, etc.).
Integrate AI capabilities such as:
Generative AI in Virtual Agent
AI Search and Knowledge Management
Predictive Intelligence (Classification, Routing, Prioritization)
Hands-on experience with NOW Assist AI or other generative AI capabilities within ServiceNow.
Demonstrated proficiency in ServiceNow technical skills, including:
Experience with ServiceNow integrations and API usage.
Familiarity with MID Server configuration and manage
Experienced with Asset Management
Configuration and customization of forms, workflows, business rules, and UI policies.
Scripting languages such as JavaScript and Jelly for developing and enhancing ServiceNow functionalities.
Impeccable communication skills, with the ability to simplify complex technical issues for various stakeholders.
High-level problem-solving skills and the ability to make decisions independently.
Proven ability to mentor and lead junior developers within the ServiceNow environment.
Excellent organizational skills and the ability to manage conflict, negotiate successful outcomes, and prioritize conflicting priorities.”

Thanks & Regards,
Harmanpreet Singh 
Senior US IT Recruiter
HMG America LLC