
Network Engineer C2C Jobs
Network Engineer with CCIE EXP must
Plano, TX (Day One Onsite)
Contract
Role Description:
· Leads engagements and provides escalation support for large scalesolutions and complex issues through deep 5G technical expertise.
· Supports engagements by training escalation best practices to support the 5G deployment
· Supports creation and dissemination of technical collateral, intellectual capital, documentation and knowledge transfer
· Provides technical expertise and escalation support in documenting and resolving technical problems foundin products, software and solutions
· Leads engagements with other teams (Engineering/DevOps) to properly identify, diagnose, triage, and correct complex issues either through direct support and by root cause analysis
· Assists in leading team to build support / incident response options to maintain the operational readiness of customer 5G infrastructure
· Identifies key maintenance areas such as hardware capabilities, software anomaly thresholds, and licensing requirements
· Assists engagements with the creation of vendor support issues and the best practice use of change management
· Actively works with the Engineering teams for addressing systemic product, software and solution issues along and drives addressing usability and serviceability concerns.
Expected Responsibilities:
· Technical focal point incident escalation resolution
· Troubleshoot and resolve complex incidents across Cisco and AWS technologies.
· Accountable for the accurate and timely resolution of network incidents detected.
· Deliver knowledge transfer to DISH NOC engineers.
· Partner with extended DISH operations teams for cross-technology incident resolution
· Contribute to troubleshooting documentation and investigations, incident handling and help guides.
· Assist in developing escalation path through NOC and to DISH Wireless Network Engineering to expedite remediation
Thanks & Regards
Mohammad Faisal
To apply for this job email your details to md.faisal@signinsol.com