Microsoft Dynamics Solutions Architect – Atlanta, GA – Contract

Microsoft Dynamics Solutions Architect

Customer: ATL – AIM General

Location: Atlanta, GA 30303 (Hybrid Role – 2 days onsite / Week)

Duration: 6 Months

Job Overview:

Constituents of the City of Atlanta regularly engage the city government to report issues and request city services.  The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to the citizens’ issues and requests.  City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.

As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills.

Certifications:

·        Microsoft Certified: Dynamics 365 Fundamentals

·        Microsoft Certified: Power Platform Solution Architect Expert

·        Microsoft Certified: Power Platform App Maker Associate

·        Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

Key Responsibilities:

            Solution Design and Architecture:

·        Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.

·        Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards.

·        Develop architecture diagrams, data models, and integration plans.

Implementation and Customization:

·        Lead the configuration, tuning, and optimization of Dynamics 365 applications.

·        Develop plugins, workflows, and scripts to extend Dynamics 365 functionality.

·        Ensure seamless integration of Dynamics 365 with other enterprise systems.

Project Management:

·        Oversee project timelines, deliverables, and resources to ensure successful project completion.

·        Work closely with project managers to provide regular updates on project status, risks, and issues.

·        Conduct solution testing, user training, and post-implementation support.

Technical Leadership:

·        Provide technical guidance and mentorship to junior developers and team members.

·        Stay updated on the latest Dynamics 365 features, tools, and best practices.

·        Advocate for best practices in solution design, development, and deployment.

Client Engagement:

·        Act as the primary technical point of contact for clients, addressing their queries and concerns.

·        Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.

·        Build and maintain strong relationships with clients, ensuring high levels of satisfaction.

Qualifications:

Education:

·        Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

Experience:

·        Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.

·        Proven track record of successfully leading Dynamics 365 projects from inception to completion.

·        Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.

Technical Skills:

·        Proficiency in Dynamics 365 customization, configuration, and development.

·        Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate).

·        Experience with Azure services, .NET, C#, JavaScript, and SQL.

·        Familiarity with data migration tools and techniques.

Soft Skills:

·        Excellent problem-solving and analytical skills.

·        Strong communication and interpersonal skills.

·        Ability to work independently and as part of a team.

·        Effective time management and organizational skills.

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