Immediate need of ServiceNow Technical Lead in Chicago, IL(only 10 + Years)

Immediate need of ServiceNow Technical Lead in Chicago, IL(only 10 + Years)

ServiceNow Technical Lead
Chicago, IL
6 Months
Initial tremote

Job Description:
We are currently seeking a strong technical lead that will lead end to end ServiceNow implementation project teams and own project delivery goals. This Technical lead will leverage knowledge and experience to deliver end-to-end ServiceNow Custom application solutions which includes workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Also as a Technical Lead, you will be required to organize and prioritize the development teams efforts, interface with clients and management, work with client to access current state processes and tools and provide expert-level support and technical mentoring to internal and external stakeholders.

Job Description:
Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
Develop POCs and present solution options to senior leadership to help solve complex business problems
Establish high standards and act as the mentor to the development teams
Drive release management and change management processes
Implement process improvements by collaborating with the platform team
Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
Lead a technically diverse team geographically dispersed in the US and in India
Good Communication and presentation skills, Client handling.
Service-now custom Application Design & lead the development.
Hands-on design, development and deployment experience with the Service-now platform.
Hands-on migrating data from different tools into ServiceNow.
Good at creating required information for Reporting and Dashboards
Knowledge of ITIL methodologies and processes.
Ability to both configure and demonstrate solutions in the ServiceNow platform
Communicates technical problems and solutions to both technical and non-technical audiences
Build POC solutions in demo instances for proposed solutions in context of a services engagement
Maintain expert knowledge of the ServiceNow platform
Advice the solutioning to the client on different scenarios
Process documentation
Code reviews and make sure to follow clients best practices
Handling stories & Tasks in JIRA

Required Skills:
experience as ServiceNow Technical Lead and in that atleast 2+ years of experience on Custom Application as a Technical Lead.
ServiceNow development experience in ITSM, ITOM, SAM, ITBM and/or equivalent
ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
Deep functional and technical knowledge of the ServiceNow configuration and implementation
Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects
Knowledge of JavaScript or similar scripting language
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
Experience with full cycle implementation in ServiceNow primarily on HRSD
Strong knowledge on the core ServiceNow platform, platform security, AppEngine and integrations
Hands-on experience in configuration and development in business rules, workflows, UI actions,
Hands-on experience on Scoped Application development, Service catalog development,Service Portal development, Inbound/outbound REST API calls for integrations
Use of Import Sets for data loading from external file or database to the
Strong expertise in Agile development/SDLC methodologies, Test Automation
Experience in release management and change management processes
Shaarukh Raza – TEAM LEAD| IT Brainiac Inc.
Princeton Forrestal Village -116 Village Blvd. Suite # 200| Princeton NJ – 08540 
Desk :(609)-357-9475
Phone : (609)-669-3162 


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