IBM Sterling OMS Sr. Support Analyst —San Diego, CA —-Remote till Covid

Hi There,

 

I am technical recruiter and I am looking for Relevant consultant for below job description.

 

Tile Role:  IBM Sterling OMS Sr. Support Analyst

Location : San Diego, CA

 

Positon Type: Long Term Contract

Requirement:

Role: Sterling OMS Sr. Support Analyst

 

·         Sterling Sr. Support Analyst  is responsible for:-

          Coming up with work-arounds and fixes for any technical issues faced in the production.

          Develop tools and utilities to monitor and resolve commonly occuring issues in production.

          Build, unit test and review code and configuration (for fixes or enhancements)

          Have strong J2EE and Database concepts

·         5-7 years of IT experience in Java/J2EE world with preferably 3+ years in IBM Sterling OMS Suite of applications

·         Having knowledge in 9.5 version of Sterling OMS, IBM Web Call Center, Web Store

·         Ability to write complex programs using the Sterling Implementation Framework

·         Very clear concepts of Database, J2EE, JMEE, XML

·         Worked extensively on Services Definition Framework of Sterling package

·         Customer-facing skills, with the ability to communicate effectively to business and technical audiences

·         Working with automation frameworks to implement automation for common application support activities

·         Availability for on call support for P1 and P2 issues

·         Work with offshore OMS Application support team to resolve incidents, service requests, non-ticketed application support and monitoring activities

·         Gather data to provide periodic reports / updates to the client stakeholders about system stability and productivity improvements.

 

 

Regards,

Sudhanshu Pandey

Sudhanshu.p@nityo.com

Desk -609-853-0818  X Ext -2126

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