BigPanda Consultant with AIOps (Artificial Intelligence for IT Operations)

BigPanda Consultant with AIOps (Artificial Intelligence for IT Operations)

Denver CO 80221

12 MonthsVe

Initial Remote



· Candidate must be located within commuting distance of Denver, CO or be willing to relocate to the area

. This position may require travel in the US

· Bachelor’s degree or foreign equivalent required from an accredited institution

. Will also consider three years of progressive experience in the specialty in lieu of every year of education

· 15 + years' experience in Hosting and Infrastructure design and implementation

· 5+ years of experience with AIOps (Artificial Intelligence for IT Operations) platforms.

· Self-starter with an in-depth hands-on work experience with automation of IT Infra Ops

· Excellent hands-on experience on BigPanda AIOps platform

· Strong working experience on automation of different aspects of the incident management lifecycle through AI/ML (BigPanda)

· Expertly manage the complete end-to-end operations life cycle of BigPanda

· Experience supporting large enterprise customers in BigPanda automation activities across executive and technical stakeholders


Preferred Qualifications:

· Demonstrated ability to learn and educate others on rapidly changing technology and strategies and to maintain a broad skill set in common enterprise IT Infra Operations · Willingness to learn and collaborate while working in a high-performing agile culture · Excellent ability to manage multiple priorities · Good written and verbal communication and social skills for presenting to internal and external audiences



· Partner to influence and support innovation & continued drive towards Automation, touch less operational sustainment as a design/architecture construct working with AIOps based BigPanda · Understand the client requirements and communicate how automation through BigPanda can address their business needs and technical challenges, from high-level architecture to individual feature detail · Develop strategy & roadmap for IT Infra Operations Automation via BigPanda AIOps platform · Design, Develop and maintain reference patterns for automation best practices and Orchestration.

· Deploy and maintain engineered automation solutions through BigPanda results.

· Lead technical automation activities of project teams and/or execute technical tasks in the design, development, implementation, and documentation of process automation/control projects.

· Troubleshoot issues reported by clients (generally involving clients’ monitoring tools) · Act as a domain expert in the monitoring space · Create content (Docs, workflow diagrams, testing plans) to show customers how to implement specific use cases or best practices · Serve as a subject matter expert by recommending best practices and providing use cases that solve customers' needs and goals.

· Provide on-site training and guidance to technical and non-technical project stakeholders.

· Manage the execution of a strategic automation program according to the strategic roadmaps aligned with CTO and other stakeholders




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