AEM Production Support Engineer || San Jose, CA or RTP (Raleigh, NC)



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Production Support Engineer with AEM

Location: San Jose, CA or RTP (Raleigh, NC)

Duration: 6-12 months contract


Job Description

·         Candidate with 5+ years of operation/support experience with at least 2 year of experience in supporting/ administrating AEM application/environments.

·         Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5).

·         Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities.

·         Installation / configuration / maintenance of Apache webserver and Dispatcher module configs.

·         Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis.

·         Implement best practices for infrastructure configuration, migration/deployment and backup.

·         Integrating Adobe AEM 6.x/AEM with external applications like LDAP SAML etc.

·         Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning.

·         Understand and participate in change control and change management processes.

·         Should be able to work independently or with minimum guidance.

·         Experience in troubleshooting production environment issues and working closely with Development teams

·         Experience with AEM administration, including user permissions, synchronization, sling, auditing, reporting, and workflows.

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