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100% Remote (Need candidates from PST) – Salesforce Business Analyst

Role: Salesforce Business Analyst

Location: 100% Remote (Need candidates from PST)
Duration: 12+ Months

Requirements:
•       Minimum of 4-5 different Sales/Service/Experience Cloud Salesforce.com
implementations, of not less than 6 months each.
•       Total IT industry experience of atleast 8 years, with atleast 5 of
those in Salesforce.com and Sales/Service/Experience Cloud.
•       Projects experience with specific reference to CRM Roadmap planning
and Sales/Service/Experience Cloud / Salesforce / Force.com
Implementation / Architectural oversight will be necessary.
•       Should have experience working with SFDC objects, configuration, and
administration essentials.
•       Must have worked in minimum of 1-2 Health Cloud implementations
•       Experience and domain knowledge in Healthcare payer business is a huge
plus
•       Experience in Financial Services cloud is a huge plus
•       Must have strong interpersonal/ stakeholder management skills
•       Ability to capture requirements from business users – requirements may
pertain to implementation of SFDC Service/Sales/Experience Cloud/Chatter
or may pertain to development of pure-play Custom-applications on the
Force.com platform.
•       Knowledge of Requirements Analysis and Management processes: Very
strong hands-on experience and high degree of comfort in preparing
Requirement artifacts like BRD, SRS (Functional requirements), Gap
analysis documents/Use-cases, and Solution Design documentation.
•       Very good Experience in Designing solutions in Sales/Service Cloud
/SFDC/Force.com based on a BRD and churning out a Solution Design /
Technical Design Document.
•       Also need to be able to build prototype configurations in
Sales/Service/Experience Cloud /SFDC/Force.com/CHATTER as part of Design
phase.
•       Apex/Visualforce knowledge will be nice to have, but not mandatory, as
long as the person has very good experience in doing Solution
Design/Technical Design.
•       Knowledge of, and experience in Salesforce.com CODE-level
re-engineering / Code optimization will also be good-to-have. Some
reasonable hands-on knowledge in Apex/Visualforce/Javascript
frameworks/HTML5/Web-Services will be needed.
•       Experience in interacting with Business teams and Users across
different geographies, and in running end-to-end Requirements-gathering
and Design-brainstorming sessions.
•       Good communication and analytical skills are a Must – the person
should be able to grasp user requirements quickly, and also be able to
present information to users effectively during design / prototype
reviews / JAD sessions.
•       Experience in Onsite-Offshore coordination: Coordinate with
Development, Configuration and Testing teams during build and deployment
phases of the project. Also, will need to liaison between IT and
business teams to help clarify questions and requirements.
•       Late-evening and/or early-morning calls with Offshore
development/configuration/testing teams will be part of the Project in
the long-run.
•       This is a position for an experienced Consultant, and the person will
not only interact with different Business and IT teams on a day-to-day
basis, but will also be the key person responsible for winning the
confidence of the main Project Sponsor (VP/Executive Director level) as
well as the Enterprise Architecture team at the client-site.


Best Regards
Akash Kumar
Empower Professionals Inc
Akash@empowerprofessionals.com
100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873 

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