Sr. Architect – Enterprise

Job Title:- Sr. Architect – Enterprise
Location:- Mountain View, CA
Duration:- Long Term
Visa: All except OPT & CPT.
c2c, Full Time


Looking for a passionate and results-oriented Sr. Architect, Customer Success to help scale company’s GTM IT team.

Experience working with a cross-functional, geographically distributed team to build and deliver mission-critical business capabilities that support client’s Customer Success

Lead a complex program with multiple workstreams and dependencies

Experience in optimizing and scaling key business processes to support company’s growth

Detailed oriented and drive alignment to strategic objectives!

Lead design workshops, assessments, and planning sessions

Define and integrate CS business architecture, capabilities, associated processes, and metrics

Refine and execute the 3-year capability roadmap for CS

In partnership with business stakeholders, build, analyze and transform operating processes across CS and the enterprise

A can-do attitude with a customer-focused approach


Minimum 10 years experience as a business or enterprise architect supporting customer success and sales

Knowledge of Gainsight, Totango, Churnzero or similar applications.

Excellent analytical and quantitative skills or experience

Logical/Perceptive, problem-solving, detail-oriented, solution-oriented


Senior Account Manager

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