Network Voice – MS Teams Engineer Portland, Oregon- Remote Till Covid




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Network Voice – MS Teams Engineer

Portland, Oregon- Remote Till Covid


Job Description:

  • experience in MS Teams Online, Office 365 or UCC technology position in Enterprise voice estates of 5,000 seats and above.
  • Experienced in working with large geographically dispersed teams
  • Rich hands on experience of build & troubleshooting of Microsoft Teams and AudioCodes CCE/SBC. Required knowledge of Microsoft Exchange, Active Directory.
  • Experience with replacing of legacy PBX systems by UC solutions.
  • Hands on experience (build and Manage) on Microsoft UCC products.
  • Fully competent with Microsoft TEAMS with enterprise voice feature.
  • Excellent in-depth troubleshooting, analysing & managing the critical Incidents, Problem tickets with out of the box thought process.
  • Experience in preparing complex Change, Major Planned/unplanned activities.
  • Exposure of integration with IP PBX (Cisco & Avaya), PSTN Gateways (AudioCodes), SBC and CCE.
  • Deep level of understanding of voice technologies: TDM, SIP, QoS, SBC, Codecs, Voice Recording and general IPT.
  • Call / Contact Centre Technology and Cloud PBX.
  • International voice and video strategy deployment.
  • Working knowledge of Microsoft Collaboration suites and experience in managing Collaboration Technologies.
  • Voice vendor skills such as Avaya, Polycom, Cisco, awareness and understanding
  • Tools for Monitoring & Administration Gateways and Endpoints.
  • Rich Experience in OVOC.
  • Experience with Microsoft Security and Compliance functionality within MS Teams.
  • Awareness of SIP, AD, Cloud, Virtualization, IP Networking, Recording Platforms etc
  • Good knowledge in preparing  RCA, Knowledge bank, SharePoint
  • Rich experience in handling of large Implementation and support projects.
  • Enablement, Management and support for existing cross-tenant tools (Office Groups, Teams Video portal, Delve, Sway, Power BI, etc)
  • Strong advanced PowerShell skills.

Preferred Job Skills:


  • Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators.
  • Additional Competencies:
    • Identity Management (Active Directory, Azure Active Directory, Microsoft Identity Manager)
    • Microsoft System Center (VMM, OM, SM, Orchestrator).



  • MS-700: Managing Microsoft Teams (Required)
  • ITIL (optional) AudioCodes – ACA, ACP (Required)


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Thanks & Regards,

Pramod Singh

Team Lead – Recruitment

Quantum World Technologies Inc.

199 W Hillcrest Dr, Suite#0112, Thousand Oaks, CA 91360

Cell No:- 929-274-5183

Fax : 805-834-0532

Email ID:




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