Hiring – Mainframe Lead in Chicago, IL

Hiring – Mainframe Lead in Chicago, IL

 

Mainframe Lead

Chicago, IL 60607

12 Months+

 

Must Have Skills

1. Mainframe

2. APP SUPPORT

 

Detailed Job Description:

Providing customers with IT support via desktop solutions, chat functions, emails, and calls.

Assisting customers with account setup and application installations.

Ensuring optimal application functionality by configuring networks.

Troubleshooting IT issues by asking customers targeted questions.

Providing customers with stepbystep guidance to resolve technical problems.

Following up on technical queries and providing prompt feedback.

Prioritizing customer queries and escalating serious technical issu

 

 

Deepak Kumar – IT Recruiter || ITBrainiac, Inc.

Princeton Forrestal Village -116 Village Blvd. Suite # 200| Princeton NJ – 08540

Direct: 609-357-5569 Office: 609-357-9406 Ext: 150

Email: deepak@itbtalent.com 

Website: www.itbrainiac.com 

 

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